Terms of Sale

Welcome to RetroSweetlo. By purchasing from our store, you agree to the following terms and conditions.

1. General Terms

These terms of sale govern your use of our website and the purchase of products from RetroSweetlo. By placing an order, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Product Information

All the descriptions of items are 100% accurate.

Item conditions are written only after careful observation or if we know prior history of the item. If we can not fully determine item condition, it is not shown on the item page.

All item photos are made by us and accurately portray what will be shipped to the final buyer. Some items may have slightly different color or shape, without any effect on functional or aesthetic qualities.

3. Pricing and Payment

All prices are listed in USD. Payment instructions will be sent to your email after placing an order. We accept payments via PayPal and Payoneer transfers. If you need different payment method, please contact us before making an order or respond to our email after making an order.

4. Shipping

Shipping costs are calculated based on your location and the selected shipping method. We ship to most countries worldwide, with some exceptions. Delivery times vary depending on the destination and shipping method chosen. Handling time (time between purchase and dispatch) is calculated on checkout.

Tracking number is provided for each delivery.

5. Returns and Refunds

If item is not delivered within 60 days, buyer is eligible for a new item or a full refund.

If item arrives broken after the delivery, or significantly differs from the description, buyer is eligible for a new item or a refund (refund size is determined individually).

In cases stated above, shipping costs are paid by us.

If buyer wants to return the item for other reasons, shipping costs are paid by the buyer.

Return requests must be initiated within 30 days after the delivery date.

6. Privacy

We respect your privacy and protect your personal information. Your data is used solely for order processing and communication purposes and will never be shared with third parties without your consent.

7. Contact Information

For any questions regarding these terms or your order, please contact us from this page.

Last updated: August 2025